Join our fixed departure treks.
Ace Treks

Reviews

S
Syikin

Narayan went above and beyond

Trip made: Everest Base Camp, Nepal Duration: 18 to 30 November I came across this very same page lauding praises and compliments for Narayan and his team. All of the reviews in general were very positive and flattering. I thought, I must contact this person to find out more. I contacted Narayan, thinking that I would merely get a quotation and find out more about the trip my husband and I wish to make, the Everest Base Camp trek. Narayan was enthusiastic and helpful, answering all of our queries patiently. When I enquired about extending our trek to include Gokyo Lake, Narayan was honest with us. He did not push us to extend the trip (which he could profit from) but instead factually told us the cost and the extra days needed. He was also quick to contact us to discuss over the phone (quicker than messaging) and was ever respectful and courteous in his messages, always checking in with a simple "How are you?" and communicating easily about his guiding experience and his experience organising treks. Even before we met, we already relied on him to guide us through what will later be the adventure of a lifetime. Narayan arranged our trek very smoothly, from the administrative affairs (collecting passport details, arranging domestic flight) to actually picking us up, thoughtfully sending a photo of himself for easy identification upon our arrival and warmly greeted us with welcome flowers. When we arrived at Pilgrim Hotel in the night, Narayan sat us down and briefed us again about our trek. He also warned us about fake helicopter rescue scams and assured us that Ace Holiday Treks conducts its business professionally. We trekked with Shusil (our trekking guide) and Gauraf (our porter) who were both steadfast and helpful throughout our adventure. We had an amazing time. During our trek, I suffered from AMS due to the high altitude. As such, my husband and I had to descend for my recovery. During this difficult period, Narayan while not physically with us, guided us and helped us over the phone, checking in with my physical status and coaching us on navigating the situation that we are in. When we arrived back in Kathmandu, Narayan met us and was with us throughout. He could have left us to manage on our own and figure our way out but he came down even when his presence was not needed. His presence was comforting and assuring and we felt that we were in good hands with Narayan. As a result of our early descent, we had a few extra days in Kathmandu. My husband and I mostly took it easy as I was still recovering. Narayan was certainly not obliged to fill up our days for us as this was not part of the arrangement. However, his good-natured self invited us for a warm family dinner at his home and he even arranged for his employees to bring us out to check out the local market. During this period, Narayan was easily contactable and was a comforting presence to us. Would I go to Nepal again for another trekking adventure? Likely yes, to another region. Would I go with Narayan again? A resounding 100% YES! Narayan is everything you would want in a tour agent: professional, approachable, honest and most importantly, has a kind heart and looks after YOUR interests. He ensures that you are always comfortable and will advise according to your needs. We thought that signing up with Narayan was a business transaction like any other holiday arrangement e.g. book a hotel, book a guide, book a flight. We pay the money and we get a guided trek in return. But what we did not count on was forging a relationship with Narayan. He is an incredibly thoughtful, respectful and amazingly, despite his achievements as a self-made man, he was extremely down to earth and humble. Truly, we are very glad that we went on our amazing adventure with Narayan as our tour agent. We would not have done it any other way. Whatever happened on our trek was a blessing in disguise as we met a kind soul in Narayan. We look forward to our next trekking trip with Ace Holiday Treks! We highly recommend you to pick up your phone and drop Narayan a text! Find out more about the trip that you want to make and get to know Narayan yourself.

6th Feb 2024
Graham S
Graham S

Everest Base Camp / Pokhara 4 day hike

Booked my Nepal trip direct with Ace Holiday Treks from Australia Narayan through the whole booking process was quick to respond to any questions I had and was able to put a 4 week package together for me including personnel guides so I had no problems during my trip. From the time of my arrival to the time of my departure Narayan was in regular contact ensuring that my adventure was going smoothly and WOW my adventure was so much better than I anticipated. My Everest Base camp hike was exceptionally good and the Guide Sobit and the 2 Porters were excellent and could not have done any more than they did I was a solo traveller and Narayans team of personnel made me feel very welcome and it was a great experience I would recommend Ace Holiday Treks to anyone and they made the entire process of booking the holiday and delivered on perfect customer service from arrival to Kathmandu to my departure a month later. Awesome experience

6th Feb 2024
P
Peter Copjan

Everest Base Camp through Cho LA Pass

Very nice trek. Guides were knowledgefull, skilled, very helpfull and kind. Everything was setup properly. They took really good ?are of us.

6th Feb 2024
L
Lubomir Khancha

Everest BC trek + Kathmandu, Chitwan

We were group of 14 people from Slovakia that went to E.C.B. trek and it was amazing. Everything was prepared perfectly, if any problem showed up it was solved immidiately. Our guide Narayan was very helpful, cheerful and caring. Our only task was to enjoy the trek and Narayan took care of everything else. His experience and knowledge about history and religions are remarkable. It was lifetime experience for all of us. I totally recommend ACE Holiday Treks and I would definately go again with them (hope I will).

6th Feb 2024
Robert T
Robert T

Everest BC and Chitwan tour

I was there this mounth with a group of friends. We were on Everest BC track and Chitwan tour. It was very beaitiful. Whole life experience.From the time of my arrival to Kathmandu our guide Narayan took care of us. He guides people for many years so service and everything was on very high level.Then came also another guide for Everest B.C because we were very big group. Both guides were realy great. They were nice , experienced, talkative and taked care of us to be safe. Perfect planned trip thank you Narayan. In few years I will come again. I can only recommend it.

6th Feb 2024
Tripadvisor Travellers' Choice Awards 2024, 2025 and 2026
Associated with
Plan my Trip Whatsapp Contact Us